Our commitment to you.
At Alberta Tru Care, your health and well-being are our utmost priorities. We are committed to providing compassionate, personalized care that respects your individual needs and preferences. Our team pledges to support you every step of the way—listening to your concerns, honoring your choices, and ensuring you have all the information needed to make informed decisions about your care. We strive to create a safe, transparent, and collaborative environment where you and your loved ones feel valued and empowered. Your trust in us is paramount, and we are dedicated to upholding the highest standards of integrity, professionalism, and excellence in all that we do.
Drew Parker
EMT-P, NCSO
Founder & President
With over 40 years of experience as a paramedic in both municipal and industrial settings, Drew has dedicated his life to supporting those in need. Recognizing the vital importance of patient advocacy, he has spent years assisting friends and family in navigating the complex healthcare system.
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Witnessing firsthand how large organizations, Workers' Compensation Boards (WCB), and Employee Assistance Programs (EAP) often struggle to achieve optimal outcomes, he saw a pressing need for dedicated advocacy services. His personal journey over the past four years—representing a family member battling cancer—further highlighted the challenges many face in accessing quality primary care.
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These experiences motivated him to establish Alberta Tru Care, focusing on being "Healthcare Advocate Professionals." The small but dedicated team combines over 120 years of healthcare experience. They are committed to improving patient outcomes by providing personalized support and guidance through every step of the healthcare process.
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Outside of his professional commitments, he is a proud father of three and grandfather of five. An avid horse enthusiast, fly fisher, and skier, he also believes in giving back to the community through volunteer work. His passion for helping others continues to drive Alberta Tru Care's mission to make a meaningful difference in the lives of those they serve.
Code of Conduct and Ethics
Alberta Tru Care is committed to providing exceptional care in accordance with the Alberta Health Act and the Alberta Health Charter, which outline the expectations, rights, and responsibilities for Albertans. We emphasize advocacy principles such as:
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Patient-Centered Care: Placing the needs and preferences of patients at the forefront of all decision-making.
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Informed Decision Making: Ensuring patients have all necessary information to make knowledgeable choices about their care.
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Access and Transparency: Providing clear, open communication and equal access to care for all patients.
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Safety and Quality of Care: Upholding the highest standards to ensure patient safety and deliver quality healthcare services.
Our ethical practices are guided by these principles. All Alberta Tru Care agents and staff will:
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Respect and Dignity: Act respectfully and uphold patients' dignity, safety, privacy, and confidentiality.
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Advocacy: Always advocate in the best interests of the patient, working collaboratively with their family, employer, and members of the healthcare team.
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Professional Boundaries: Maintain appropriate professional boundaries, ensuring a clear separation between professional and personal relationships.
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Effective Communication: Communicate professionally and responsibly in all mediums, including verbal, written, and digital platforms.
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We are dedicated to fostering a trustworthy environment where ethical practices are not just expected but are the foundation of our care delivery.